Seeking a seasoned Project Manager Office Analyst with a proven track record of PMO or Project Management within the Technology, Banking or Consultancy industry. In this fast-paced environment you must be able to prioritize tasks, work within deadlines, taking a pragmatic and considered approach, paying close attention to details, you will need to employ strong oral and written communication skills. The Information Services Group (ISG) is responsible for providing authoritative sources of reference data to our clients across the Institutional Client Services (ICG) organization, through implementing state of the art technologies which promote the collection, storage, analysis, and distribution of product, pricing, account and corporate action data. The ISG organization works in partnership with data clients across all ICG business lines, deploying solutions to increase their competitiveness, through restructuring business processes, simplifying information access, and providing business intelligence around critical data.

Key Responsibilities:

The Project Manager Office Analyst will be accountable for the following responsibilities:

• Project coordination for several PMO competence areas across ISG program/project portfolio

• Collaborate with technology leads and project managers to ensure the successful execution of a large portfolio of programs and projects in compliance with Citi's Program and Project Management Procedure and Policy ensuring end-to-end governance. Enforce a culture of SDLC best practices across the technology group

• Serve as liaison between multiple domain areas within ISG to synthesize information for communications / presentations

• Maintain existing departmental and Project Office policies and procedures

• Continue to update and improve project methodologies, provide mentoring and training to other PM’s and act as an SME

• Support team members in the planning, directing and coordination of day-to-day activities of running a program or portfolio of programs

• Liaise with a range of teams from Technology Central Business Office, Technology Leads, Program Managers and Management Office team, providing insightful financial and business analysis and developing senior management reports, to define and track key operational/program metrics and to help drive business decisions to achieve goals

• Proactively follows escalation and change control processes, when necessary

• Utilize proficient Microsoft Excel and PowerPoint skills to provide effective reporting and documentation including dashboards and scorecards

• Excellent oral and written communication skills necessary to effectively communicate issues, risks and progress on complex processes to multiple stakeholders

• Self-initiate, work productively when unsupervised and multitask across multiple concurrent projects

Required Qualifications:

• Educated to bachelor’s degree level or equivalent

• PMP or similar project management certification preferred

• Expert level experience with SDLC processes – Agile/Waterfall methodology

• Ability to proficiently use MS Office products, particularly Excel and PowerPoint

• Documentation preparation & review, strong knowledge of SDLC methodologies (traditional, Agile & hybrid)

Desired Qualifications:

• Strong listening, presentation, communication, and influencing skills. Articulates with confidence to senior management

• Strong attention to detail in supporting management reporting with clear and concise data analysis and presentation

• Highly motivated and self-directed; exhibits thought leadership and strong critical thinking skills

• Ability to multitask and work across various groups globally

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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