Job Title Rates Support Specialist

Location London

Corporate Title Vice President

We are looking for a highly skilled reliability engineer to provide critical support for the Rates desk with their trading and risk applications. In this role, you will ensure the reliability, performance, and scalability of real-time trading systems by applying Site Reliability Engineering (SRE) principles. You will engage directly with Traders, Strats, and Development teams to optimize trading workflows, troubleshoot complex issues, and drive continuous improvement in both processes and the environment.

The role is ideal for a problem solver who can thrive under pressure, balance technical ability with business acumen, and communicate effectively with the trading desks. The team follows technology policies for change, incident, and problem management with roles and responsibilities clearly defined. You will ensure that support procedures and activities are diligently followed and suitably documented.

As a senior member of the team, you will also ensure applications are maintained and monitored to provide a stable environment for all users. You will help develop and mentor junior team members to foster an engineering culture that seeks to automate and reduce manual effort to minimize risk and costs.

What we’ll offer you

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its centre.

You can expect:

• Hybrid Working - we understand that employee expectations and preferences are changing. We have implemented a model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them
• Competitive salary and non-contributory pension
• 30 days’ holiday plus bank holidays, with the option to purchase additional days
• Life Assurance and Private Healthcare for you and your family
• A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits
• The opportunity to support a wide ranging CSR programme + 2 days’ volunteering leave per year

Your key responsibilities

• Acting as the first line of defence for app trading systems, resolving production incidents promptly to minimise downtime and financial impact
• Conducting root cause analysis and blameless post mortems, implementing or driving the solutioning of preventative measures for recurring issues
• Providing clear communications to business and senior technologists on incidents and follow-ups
• Owning improvements to Rates application health monitoring, and automation, driving down manual effort on your supported platforms
• Driving cost optimisation and capacity resource management to ensure efficient use of resources and cost-effective solutions
• Delivering both business and technology related benefits by aligning reliability engineering practices with business goals and partnering with developers to design and deploy scalable fault-tolerant solutions to meet evolving business needs

Your skills and experience

• Substantial experience in reliability engineering and supporting front office business users in the financial services industry
• Strong technical skills in Linux/Unix systems, SQL, and scripting
• Experience with a programming language such as Python, Java, etc.
• Knowledge of fixed income products (bonds, swaps), related market events, market data feeds (Reuters/Bloomberg), and an understanding of the trading lifecycle (order routing, execution, and settlement)
• Experience with monitoring and observability tools (Prometheus, Grafana, Splunk, Geneos)
• Strong written and verbal communication skills

How we’ll support you

• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• We value diversity and as an equal opportunities’ employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (e.g. screen readers, assistive hearing devices, adapted keyboards)

About us

Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see what we do.

Deutsche Bank in the UK is proud to have been named in The Times Top 50 Employers for Gender Equality 2024 for five consecutive years. Additionally, we have been awarded a Gold Award from Stonewall and named in their Top 100 Employers 2024 for our work supporting LGBTQ+ inclusion.

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.