For over 150 years, our dedication to being the Global Hausbank for our clients has been driven by our people – in around 60 countries and across more than 150 nationalities.

Their deep understanding, insights, expertise, and passion help our clients navigate an increasingly complex world – be it in our Corporate Bank, our Private Bank, our Investment Bank or our Asset Management division.

Together we can make a great impact for our clients home and abroad, securing their lasting success and financial security.

Based in Geneva, the role will be a hybrid position, responsible for Account Manager activities as well as supporting the Switzerland Location Head for Global South Asia & Africa markets.

The Account Manager is responsible to manage client relationships, providing a crucial support in ensuring the delivery of the account operational activities and services to ensure alignment with organizational goals and compliance with regulatory and risk standards.

Responsibilities

• Work hand in hand with Relationship Managers and Investment Advisors to develop strong relationships with clients and ensure a best-in-class service,
• Understand client’s requests and provide a holistic support in a prompt and accurate manner,

• Oversee the day-to-day operations of account management activities, ensuring a flawless service delivery (cash management, maturities, transactions, statements),
• Handle requests from compliance and AFC,

• Implement robust controls and vigilant oversights to minimize errors and financial risks,
• Ensure adherence to the relevant regulatory framework and internal policies,

• Process expense claims and invoice management for procured services,
• Support internal projects and campaigns (data collection and analysis, client mapping, etc.),

Skills

• English mother tongue or full fluency.
• Bachelor’s or equivalent degree in Business, Economics, or Finance.
• Completing a Bank Graduate program or 2 years of relevant experience in the financial industry.
• Organised and Pro-active
• Client-centric
• Accountable

Well-being & Benefits

• Emotionally and mentally balanced:
  We support you in maintaining good mental health. Benefit from initiatives such as training events, counseling and support in difficult life situations and a culture where you can openly speak about mental health. Reach out to our Mental Health First Aiders.

• Physically thriving:
  We support you managing your physical health by taking appropriate preventive measures and providing a workplace that helps you thrive.

• Socially connected:
  We strongly believe in collaboration, inclusion and feeling connected to open up new perspectives and strengthen our self-confidence and well-being. Our local benefits vary from different types of leave, sports groups to engage with colleagues while keeping physically active and a hybrid working model.

• Financially secure:
  We support you to meet personal financial goals during your active career and for the future.
  Thus, we offer a pension contribution plan, marriage and birth allowance, meal allowance, health insurance subsidy and many others