Job Title Transformation Change Execution Manager

Location Birmingham

Corporate Title Vice President

We are looking for an experienced Transformation Change Execution Manager, in partnership with senior business and technology partners, to own and drive technology constraints impacting end to end production operations platform. You will lead cross-functional initiatives that transform the way we run our operations. If you are an out of the box thinker willing to challenge the status quo for a better outcomes, and want to be in a highly visible dynamic role where your voice is heard and your experience is appreciated, come talk to us!

What we’ll offer you

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its centre.

You can expect:

• Hybrid Working - we understand that employee expectations and preferences are changing. We have implemented a model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them

• Competitive salary and non-contributory pension

• 30 days’ holiday plus bank holidays, with the option to purchase additional days

• Life Assurance and Private Healthcare for you and your family

• A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits

• The opportunity to support a wide ranging CSR programme + 2 days’ volunteering leave per year

Your key responsibilities

• Collaborate with global production teams & technology partners to deliver business critical KYC solutions and support functions. Engage senior stakeholders to prioritize and resolve technical issues affecting KYC operations.

• Lead change management planning and execution, ensuring compliance with governance standards, transparency on progress, effective risk management controls, monitor and communicate initiative risks; Collaborate with other departments as required to execute on timelines to meet the strategic goals

• Drive Working Group and Steering Committee as needed to facilitate decision making and progress/ transparency, establishing strong partnership and collaborative relationships with various stakeholder groups to remove production constraints.

• Developing and documenting end-to-end roles and responsibilities, process flows, operating procedures, required controls, gathering and documenting trends analytics to resolve/optimize operating impacts.

• Driving optimization in operations for cross-functional operation with technology, business and production partners ensuring efficient & reliable systems to achieve business outcomes.

• As part of the larger team, lead accountability for the delivery and adoption of the global change portfolio including by not limited to requirements, hyper care, measurements of adoption success and continuous improvement as well as post-delivery adoption and BAU production support.

Your skills and experience

• Significant experience of leading and driving large complex change initiatives/projects, communicating and driving global transformation initiatives in a highly matrixed environment and/or production support of production environments.

• Experience of working in a technical change environment, understanding the key concepts of SDLC, application and infrastructure delivery, production incident management is preferred. Acting as an Independent Contributor or Lead cross-functional delivery teams (from NCT to MD), to support adoption of complex change initiatives.

• Knowledge of client lifecycle processes and experience with KYC data structures / data flows is preferred.

• Banking / Finance industry experience of which some should be in change transformation space or associated with transformation initiatives

• Experience working in agile environment and a bachelor’s degree or equivalent qualification or equivalent experience is beneficial.

• Lead Working Groups and Steering Committees consisting of Directors and Managing Directors and educate all levels on best practices for transformation, to ensure critical business decisions are addressed and remove constraints to success.

How we’ll support you

• A culture of continuous learning to aid progression

• We value diversity and as an equal opportunities’ employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (e.g. screen readers, assistive hearing devices, adapted keyboards)

Please note the expected salary for some roles may be below the minimum level requirements to support candidates who require a Skilled Worker visa to work in the UK. Should you already have a Skilled Worker visa and are identified for a role, we can discuss and support you with the process

About us

Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see what we do.

Deutsche Bank in the UK is proud to have been named The Times Top 50 Employers for Gender Equality 2025 for six consecutive years. Additionally, we have been awarded a Gold Award from Stonewall and named in their Top 100 Employers 2024 for our work supporting LGBTQ+ inclusion.

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.