Job Title: Project & Change Execution Manager – KYC Transformation

Location: Birmingham

Corporate Title: Vice President

You will be part of a central program management team in the Corporate Bank (CB) and Investment Bank (IB) Know Your Customer (KYC) Operations function to develop and oversee the execution of critical transformation initiatives, working in partnership with business, technology and central program leadership teams. You will be responsible for the successful delivery of the transformation of our key KYC processes and controls across technology, operations, and other infrastructure on time and on budget.

What we’ll offer you

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its centre.

You can expect:

• Hybrid Working - we understand that employee expectations and preferences are changing. We have implemented a Hybrid Working Model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them

• Competitive salary and non-contributory pension

• 30 days’ holiday plus bank holidays, with the option to purchase additional days

• Life Assurance and Private Healthcare for you and your family

• A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits

• The opportunity to support a wide ranging CSR programme + 2 days’ volunteering leave per year

Your key responsibilities

• Support Program Leads to develop detailed delivery plans and execution approach; rack programme goals and key performance indicators to measure success.

• Support project business case preparation where required for new initiatives, including initial scoping, proposals, framework and timeline planning, and baseline artefact definition

• Provide effective delivery assurance by tracking delivery milestones, spend, and benefits delivery & Identify and proactively manage risks, issues, dependencies, and mitigating actions across programme.

• Conducts ad-hoc analyses / troubleshooting to support new investment opportunities and/or remediate emerging risks and issues, co-ordinating and preparation of key governance updates including upwards reporting to programme operating and steering committees, and central forums.

• Actively manage stakeholders and ensure close collaboration across business, infrastructure functions and technology as well as with other related investment, preparing materials to support regular and ad-hoc senior executive communications and regulatory engagement as required.

Your skills and experience

• Work experience in the financial services industry and a clear understanding of key front to back processes, controls, and systems.

• Proven track record managing large scale (i.e., cross divisional / multiple geographies), complex and fast-paced transformation programs across the full lifecycle along with previous experience in Agile transformation/ delivery.

• Ability to develop team members by identifying strengths and weaknesses, providing suggestions for improvements, and maintaining a constructive and open feedback culture.

• Advanced skills in effective stakeholder management along with advanced problem-solving skills and the ability to discuss and face different points of view or disagreements in a constructive manner.

• Excellent verbal and written communication skills in English across all levels along with the ability to quickly adapt communication styles to different audiences.

• Bachelor’s degree or above, preferably with a focus on economics, business administration, mathematics, (business) informatics (or equivalent).

How we’ll support you

• Training and development to help you excel in your career

• A culture of continuous learning to aid progression

• We value diversity and as an equal opportunities’ employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (e.g. screen readers, assistive hearing devices, adapted keyboards)

About us

Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see what we do.

Deutsche Bank in the UK is proud to have been named a The Times Top 50 Employers for Gender Equality 2024 for five consecutive years. Additionally, we have been awarded a Silver Award from Stonewall for two years running and named in their Top 100 Employers for 2023 for our work supporting LGBTQ+ inclusion.

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.