Job Title AI Change & Adoption

Location London

Corporate Title Assistant Vice President

Indra is Deutsche Bank’s central program driving the introduction and safe scaling of Artificial Intelligence (AI) across the bank. Our mandate is to identify AI opportunities and drive leading use cases into production to create immediate value and build confidence. From these, we build and scale shared services to enable safe, rapid and cost-effective scaling.

As an AI Shared Service Adoption & Change Manager, you will be responsible for driving awareness, accelerating onboarding, and ensuring the successful adoption of AI shared services. You will work closely with business and technology stakeholders to guide them through the onboarding journey, facilitating change management efforts and ensuring end users transition smoothly to AI-enabled ways of working and fully realise the business value of these solutions.

What we’ll offer you

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its centre.

You can expect:

• Hybrid Working - we understand that employee expectations and preferences are changing. We have implemented a model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them
• Competitive salary and non-contributory pension
• 30 days’ holiday plus bank holidays, with the option to purchase additional days
• Life Assurance and Private Healthcare for you and your family
• A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits
• The opportunity to support a wide ranging CSR programme + 2 days’ volunteering leave per year

Your key responsibilities

• Develop and execute strategies to promote AI shared services, ensuring business users understand their value and practical applications
• Maintain a prioritised onboarding and adoption pipeline, ensuring resources are focused on the highest-impact use cases while balancing business demand and operational capacity
• Own and manage the end-to-end onboarding journey, providing hands-on project management to ensure smooth implementation, mitigate risks, and drive timely adoption
• Ensure each adoption adheres to Deutsche Bank's regulatory, risk, and control frameworks by working closely with compliance and governance teams
• Track adoption metrics, gather feedback, and collaborate with product teams to refine services and enhance user experience
• Identify and address systemic onboarding and adoption barriers to accelerate time-to-value and drive scalability

Your skills and experience

• Experience in change management, including designing and executing communication, training, and enablement strategies to support adoption, preferably in financial services or IT consulting
• Strong project management skills, with a track record of leading end-to-end onboarding and implementation of new technology solutions
• Strong stakeholder engagement and influencing skills, with the ability to navigate complex organisational structures and align business, technology, and risk teams
• Solid understanding of generative AI and machine learning, including their applications in financial services.
• Ability to craft compelling promotional materials, including videos, PowerPoint presentations, and user guides to drive awareness and engagement
• Strong analytical and problem-solving skills, with the ability to identify adoption barriers, track success metrics, and optimize onboarding processes

How we’ll support you

• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• We value diversity and as an equal opportunities’ employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (e.g. screen readers, assistive hearing devices, adapted keyboards)

About us

Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see what we do.

Deutsche Bank in the UK is proud to have been named The Times Top 50 Employers for Gender Equality 2025 for six consecutive years. Additionally, we have been awarded a Gold Award from Stonewall and named in their Top 100 Employers 2024 for our work supporting LGBTQ+ inclusion.

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.