Job Description:

Job Title: Business Analyst

Corporate Title: Assistant Vice President

Location: New York, NY

Overview

The Business Analyst supports the Program Manager and the entire team in gathering tech & business requirements, improving operational processes, guiding the dedicated development team, and supporting local front office users on any query related to the local Salesforce platform. The job of the BA is essential in delivering high-end products and in supporting the development team in having all documentation detailed and well prepared. You will interact with a variety of stakeholders, from IT developers and tech experts to compliance and risk officers: every day will never be the same. With this role you will enable the digital environment that helps our people share their knowledge, expertise, and real passion for our business. Deutsche Bank is investing heavily in technology, which means we are investing in you.

What We Offer You

• A diverse and inclusive environment that embraces change, innovation, and collaboration
• A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days
• Employee Resource Groups support an inclusive workplace for everyone and promote community engagement
• Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits
• Educational resources, matching gift, and volunteer programs

What You’ll Do

• Scope the system: Work closely together with the Program Manager and other team members, to ensure right granularity of requirements specification on an epic / story level.
• Translate business needs: Create models, diagrams, presentations, and design, configure solutions within the Salesforce platform, including workflows, reports, dashboards, and custom objects, to meet business objectives.
• Validate requirements, UAT Testing & User Training (if required): You will validate E2E requirements via reviews, walkthroughs, and demo. You will also be key actor in writing & conducting UAT test cases and, in case required, train non-squads’ stakeholders.
• Liaise & Communicate: Act as a key liaison between business users, product teams, and technical developers, ensuring everyone is aligned on project goals and technical implementation.
• Document: Create comprehensive documentation, such as user stories, functional specifications, and process models (AS-IS and TO-BE), to guide development and implementation.
• Monitor: Proactively identify risks / issues that might affect squad’s overall health

Skills You’ll Need

• Demonstrated experience in dealing with complex Salesforce based CRM solutions, ideally in the banking industry. Salesforce certificate will be highly desirable.
• Experience in dealing with the Bank’s internal processes and around compliance, legal, BISO / TISO, DPOs stakeholders.
• Relevant and demonstrable experience in designing and documenting requirements in agile teams.
• Knowledge of agile methods (SAFe, Scrum, Kanban, etc.) and tools (Jira or Confluence)
• Experience in working in a challenging, fast-paced environment

Skills That Will Help You Excel

• Clear ability to provide concise, precise, and managerial answers to a wide array of business-related topics.
• Experience in working in a fast-paced environment.
• Ability to deal with complex and ambiguous situations independently and with limited guidance.
• Independent and proactive working method and a high-quality standard.
• Flexibility for moving between different requirements in a timely manner.

Expectations

It is the Bank’s expectation that employees hired into this role will work in the New York, NY office in accordance with the Bank’s hybrid working model.

Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.

The salary range for this position in New York City is $85,000 to $140,000. Actual salaries may be based on a number of factors including, but not limited to, a candidate’s skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration.

Deutsche Bank Benefits

At Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That’s why we are focused on providing benefits and perks that enable our colleagues to live authenti­cally and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home. Click here to learn more!

Learn more about your life at Deutsche Bank through the eyes of our current employees: https://careers.db.com/life

The California Consumer Privacy Act outlines how companies can use personal information. If you are interested in receiving a copy of Deutsche Bank’s California Privacy Notice, please email HR.Direct@DB.com.

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Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Click these links to view Deutsche Bank’s Equal Opportunity Policy Statement and the following notices: EEOC Know Your Rights; Employee Rights and Responsibilities under the Family and Medical Leave Act; and Employee Polygraph Protection Act.