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Trade Support Engineer

Macquarie Group

Macquarie Group

Customer Service
Posted on Mar 17, 2026
Join our Global Trade Support Services (TSS) team and directly influence the success of our Equities & Equities Derivatives businesses by supporting critical trading and settlement front-to-back applications.
At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 31 markets and with 56 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.

What role will you play?

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Working directly on both Front Office and Settlements systems and with front, middle and back office business users and their aligned business support groups, you will provide application support for front-to-back systems across equities and equities derivatives products. You will be responsible for the provision of operational technical support across global trading and settlement platforms at Macquarie & further ensure the successful delivery of key technology projects and initiatives.
Your wide-reaching technical skills and ability to communicate complex technology terms with business customers will ensure business outcomes are delivered in quickest timeframes. You will further develop your proactive problem identification and solution implementation skills and expected to manage problems to conclusion.
You will be responding to enquiries, escalations, and establishing close working partnerships with stakeholders, while co-ordinating a variety of projects in a highly operational and regulated environment.

What you offer

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• 5-12 years of experience working in a trade execution and/or trade settlement support role
• Experience working with a mix of vendor and in-house trading systems and settlement platforms
• Good knowledge of Windows Server, Unix and SQL (both in a physical and Cloud environment)
• Experience of front-to-back trading lifecycles across equities and derivatives products
• Experience with Trade Settlement processes and applications
• Exposure to execution platforms such as FIX protocol & Electronic Execution platforms
We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

What we offer

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At Macquarie, you’re empowered to shape a career that’s rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include:


  • 1 wellbeing leave day per year
  • 26 weeks’ paid maternity leave or 20 weeks’ paid parental leave for primary caregivers along with 12 days of paid transition leave upon return to work and 6 weeks’ paid leave for secondary caregivers
  • Company-subsidised childcare services
  • 2 days of paid volunteer leave and donation matching
  • Benefits to support your physical, mental and financial wellbeing including comprehensive medical and life insurance cover, the option to join parental medical insurance plan and virtual medical consultations extended to family members
  • Access to our Employee Assistance Program, a robust behavioural health network with counselling and coaching services
  • Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription
  • Hybrid and flexible working arrangements, dependent on role
  • Reimbursement for work from home equipment

About Technology

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Technology enables every aspect of Macquarie, for our people, our customers and our communities. We’re a global team that is passionate about accelerating the digital enterprise, connecting people and data, building platforms and applications and designing tomorrow’s technology solutions.

Our commitment to diversity, equity and inclusion

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We are committed to fostering a diverse, equitable and inclusive workplace. We encourage people from all backgrounds to apply and welcome all identities, including race, ethnicity, cultural identity, nationality, gender (including gender identity or expression), age, sexual orientation, marital or partnership status, parental, caregiving or family status, neurodiversity, religion or belief, disability, or socio-economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process.

Our aim is to provide reasonable adjustments to individuals who may need support during the recruitment process and through working arrangements. If you require additional assistance, please let us know in the application process.
See more open positions at Macquarie Group
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