Company Profile

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm’s employees serve clients worldwide including corporations, governments, and individuals from more than 1,200 offices in 43 countries.

As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence, and strong team ethics. Morgan Stanley can provide a superior foundation for building a professional career – a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.

Department Profile

The Financial Crimes Risk and Client Onboarding (“FCRCO”) Team sits within the Firm’s business line. It is responsible for identifying, assessing, and escalating potential money laundering and reputational risk issues associated with higher risk client types. The FCRCO Team is considered the first line of defense and supports the onboarding and enhanced due diligence processes for Morgan Stanley.

Primary Responsibilities

You will support the Institutional Securities Group globally with responsibilities that include:

Advisor support

• Provide SME guidance to KYC onboarding and DDR teams on KYC-related queries and best practices for High-Risk cases.
• Interpret KYC policies and procedures, ensuring teams have clear understanding of regulatory requirements.

Liaison with GFC team

• Main point of contact between local teams and GFC for all High-Risk KYC related queries.
• Facilitate communication to ensure timely and accurate responses to queries from KYC and DDR teams.

Issue Resolution

• Address and resolve complex KYC-related queries, escalating issues to GFC where necessary.
• Track and document queries and resolutions to identify trends and areas for improvement.

Process Improvement

• Collaborate with Stakeholders to identify opportunities for enhancing KYC processes and addressing common challenges.
• Provide feedback to GFC team on policy effectiveness and areas that may require clarification.

Reporting and Analysis

• Prepare reports summarizing query trends, resolutions, and feedback for management review.
• Analyze data to identify recurring issues and recommend solutions to mitigate risks.
• Work with stakeholders to promote a culture of compliance and continuous improvement in KYC practices.

Role will require in office attendance 4 days/week.

Experience Required:

• Minimum 2-3 years relevant training experience in BSA/AML and OFAC requirements in financial or banking industry
• Undergraduate degree in related field or an equivalent combination of training and experience

Skills Required:

• Excellent written and verbal communication skills.
• Planning and organization expertise working with global teams.
• Proficiency in MS Office Applications.
• Investigate, identify issues, impacts and trends to propose comprehensive solutions
• Multitask effectively and action matters promptly
• Work independently and in a team environment
• Handle highly confidential information with appropriate discretion
• Work in a high volume, fast paced environment