POSITION SUMMARY
The Institutional Consulting Associate on the Graystone Team is often the first point of contact with
clients on a broad array of services. As senior members of the service team, through regular interactions
with clients, individuals in this role build trusted relationships. Leading with a client first mindset, a
successful candidate for this role will have strong interpersonal skills and their focus will be on delivering
an exceptional client experience. The Institutional Consulting Associate partners with the Institutional
Consulting Director (ICD)/team to address the specific needs and service issues of clients to provide a
consistent and positive experience.
DUTIES and RESPONSIBILITIES:
Client Service:
As a senior member of the service team, provide coverage for a Graystone team including:
• Cultivating relationships with business partners and colleagues internally and externally
• Supporting the ICD/team in enhancing new and existing institutional clients by providing an
exceptional client experience
• Assisting the ICD/team in delivering against their client service model, including preparing for
regular meetings and tracking follow-ups
• Ensuring all client service functions are performed in a timely manner, assigning work to team
members on a daily basis if/as needed
• Providing backup coverage for traditional registered or unregistered Client Service Associate
responsibilities at the request of the client and/or ICD/team, such as executing money movement
transactions, answering general non-investment related questions concerning client accounts,
educating or enrolling clients in digital tools (e.g., MS Online), accepting or entering unsolicited
orders and/or entering solicited orders in a clerical capacity
• Remaining current on all policies, procedures and new platforms and shares reminders and best
practices with other service team members
Business Development Support:
• Assisting the ICD/team in organizing around and executing against their business plan, partnering
closely with other market stakeholders such as Practice Strategy Consultants and Branch
Management
• At the direction of ICD/team, executes against all administrative elements of digital and in-person
marketing strategies including conferences and seminars or webinars, websites, social media and
regular email connectivity
• At the request of the client and/or ICD/team, preparing and reviewing various client reports or
financial plans from firm-approved systems for existing or prospective clients
• At the request of the client and/or ICD/team, assisting with research using firm-approved systems
• At the request of ICD/team, participating in existing client and/or prospective client meetings and
seminars, representing the service lens
Morgan Stanley
EOE committed to diversifying its workforce.
M/F/D/V
Version: 7/10/2024
Morgan Stanley
Institutional Consulting Associate
Job Description
• Participating in firm initiatives (e.g., training or education programs), special projects and/or other
duties directed by local management
• Participating in quarterly/annual business performance reviews with the ICD/team
• Coordinating enrollment campaign materials and scheduling meetings for institutional investors
EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS:
Education and/or Experience
• 5+ years of experience in a field relevant to the position required
• Four-year college degree or professional certification preferred
• Active Series 7 (GS), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA) required
• Additional product licenses may be required
Knowledge/Skills
• Knowledge of financial services industry and investment products
• Technically proficient and quick learner of new and updated platforms
• Detail oriented with superior organizational skills and ability to prioritize
• Expert knowledge of basic personal computer, MS Office (particularly MS Excel) and internet
applications
• Exceptional writing, interpersonal and client service skills
• Strong time management skills
• Team player with the ability to collaborate with others
• Ability to work in a fast-paced, evolving environment
• Adaptable and ability to multi-task
• Goal oriented, self-motivated and results driven
Reports to:
• Business Service Officer

Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.

It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

Expected base pay rates for the role will be between $103,500 and $117,100 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.

Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.

It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).