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JOB BOARD

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Operational Resilience Manager, Vice President

Morgan Stanley

Morgan Stanley

New York, NY, USA
USD 150k-210k / year
Posted on Sep 6, 2025

We’re seeking someone to join our team as a Vice President that will be responsible for supporting the development and maintenance of the Firm Resilience Function framework by partnering with teams globally across different businesses and functions.

In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities.

The Firm Resilience Function owns the identification and resilience for the Firm's key business services and coordinates operational resilience efforts across Firm, including the Fusion Resilience Center, Third Party Program Management, Operational Risk and Technology. Firm Resilience works with Legal and Compliance to interpret regulatory guidance on operational resilience and is responsible for advising Business Units on standards and implementation. The function also works with Regulatory Relations and the Business Units to review and respond to regulatory requests and prepare for regulatory exams touching on operational resilience.

Since 1935, Morgan Stanley is known as a global leader in financial services, continuously evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.

What you'll do in the role:

  • Ensuring that required resilience activities are appropriately owned by the business and embedded into their business planning and management processes

  • Supporting the development and maintenance of the Business Service Resilience Framework, including policies, procedures, and program plans

  • Provide support with US Banking regulatory operational resilience exams

  • Supporting Banking business areas in assessing potential operational vulnerabilities by identifying and documenting Key Business Services, associated end-to-end processes and underlying assets that support them

  • Collaborating with departments across the Firm, such as Operational Risk, Operations and Technology, to implement the Business Service Resilience Framework (e.g., development of severe but plausible scenarios that will be tested to measure resilience of the Firm's Key Business Services)

  • Assisting the business to identify and remediate gaps in their resilience capabilities and proactively implement innovative solutions to mitigate resilience risks

  • Ensuring resilience has appropriate governance and senior management oversight, including leading and supporting resilience specific governance fora, and contributing to fora owned by Firm Resilience partners (e.g., Operational Risk and Business Units)

  • Identifying or supporting the development of solutions for strategic changes required for resilience and opportunities for efficiencies across related programs

  • Timely and accurate reporting of resilience management information

What you'll bring to the role:

  • 7-10 years of experience in banking, preferably front office US Banking operations

  • Exceptional organizational skills with the ability to work successfully across multiple priorities and conflicting deadlines while producing quality results and deliverables Experience interacting with and supporting US banking regulatory exams

  • Exceptional analytical skills with the ability to identify and assess risks and issues through critical thinking while developing possible solutions

  • Quick learner with the ability to work in a fast-paced environment with evolving regulatory and business requirements

  • Experience managing projects across multiple stakeholder groups with ability to maintain a focus on delivering tangible results

  • Strong communication and presentation skills

  • Ability to work and collaborate with team members, stakeholders and partners across all levels of the organization

  • Ability to provide innovative ideas and help increase the efficiency of our business

  • Knowledge of or experience in Technology, Business Continuity, and/or Cybersecurity a plus
    Knowledge of Technology architecture and technology testing methodologies desired

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser.

Expected base pay rates for the role will be between $150,000 and $210,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.

Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.

It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).