Enterprise Technology & Services (ETS) delivers shared technology services for the Firm supporting all business applications and end users. ETS provides capabilities for all stages of the Firm’s software development lifecycle, enabling productive coding, functional and integration testing, application releases, and ongoing monitoring and support for over 3,000 production applications.

The ETS Portfolio Governance & Delivery (“PGD”) team oversees the strategic alignment, execution, and governance of key initiatives, ensuring they deliver value, meet organizational goals, and adhere to compliance and risk standards, while also managing and facilitating cross-functional alignment and dependency management.

We are seeking a seasoned Senior Program Manager with deep experience in data center and infrastructure programs, complex stakeholder environments, and enterprise-scale governance. This leader will drive large, multi‑year data center initiatives- spanning strategy, modernization, optimization, and execution- while partnering closely with Engineering, Architecture, Operations, Application Development team, Corporte Services, Finance, and business leadership.

Position Description:

As a Senior Program Manager, you will own data center programs from strategy through execution, including modernization, consolidation, expansion, exit, and resiliency initiatives. You will work closely with infrastructure engineering teams, platform owners, risk partners, and senior stakeholders to deliver outcomes that strengthen the Firm’s core technology foundation, improve cost and performance, and meet regulatory and resiliency expectations.

This role is part of the broader PGD program management organization within ETS and is responsible for leading one or more complex data center workstreams while providing program leadership, structure, and transparency across geographically distributed teams. The Senior Program Manager serves as a single point of accountability for delivery, governance, and executive engagement across the program lifecycle.

Responsibilities include but are not necessarily limited to:

• Own program structure, scope, milestones, dependencies, funding, delivery roadmap, and success measures for large‑scale data center initiatives.
• Partner closely with Infrastructure Engineering, Data Center Operations, Architecture, Network, Security, and Platform teams to align priorities and drive execution.
• Establish and run program governance, including steering forums, executive reporting, decision frameworks, and risk and issue management.
• Drive senior stakeholder engagement, including executive‑level communications, escalation, and dependency resolution across technology and business functions.
• Coordinate cross‑functional impacts with Finance, Risk, Legal, Compliance, Procurement, and Real Estate partners.
• Oversee vendor engagement, including RFP processes, contractual milestones, and performance oversight for construction, colocation, and technology providers.
• Manage delivery across local, regional, and global teams operating in matrixed, virtual environments.
• Ensure adherence to enterprise delivery standards, policy requirements, regulatory expectations, and audit readiness.
• Drive outcomes related to resiliency, capacity planning, cost efficiency, sustainability, and long‑term scalability.
• Support change management and stakeholder readiness for transitions impacting production environments and operational teams.

What We’re Looking For

Experience:

• 10+ years of program or portfolio management experience, with significant exposure to data center, infrastructure, or large‑scale technology asset programs.
• Demonstrated experience leading complex, multi‑year initiatives with multiple stakeholders and firm‑wide impact.
• Strong understanding of enterprise infrastructure domains, including data centers, compute, storage, network, cloud integration, and disaster recovery.
• Proven strength in governance, risk management, financial oversight, and vendor management.
• Ability to align deeply technical delivery with business, risk, and regulatory requirements.
• Proficiency with program management methodologies (Agile, Waterfall, hybrid) and enterprise tooling (e.g., JIRA, MS Project, dashboards).

Skills & Attributes:

• Executive‑level communication and stakeholder management skills.
• Strong problem‑solving, planning, and dependency‑management capabilities.
• Comfortable operating in ambiguity and driving clarity across complex environments.
• Highly organized, accountable, and outcomes‑oriented.
• Ability to manage multiple projects and priorities concurrently across global teams.
• Strong MS Office skills (PowerPoint, Word, Excel, Visio, MS Project).

Nice to Haves

• Experience in regulated industries (finance, healthcare, telecom, etc.).
• Prior involvement in cultural/organizational change programs tied to integrations.
• Familiarity with ITIL, COBIT, or other IT service/operations frameworks.
• Certifications: PMP, PgMP, Prince2, or equivalent

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser.

Expected base pay rates for the role will be between $195,000 and $275,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.

Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.

For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.