Client Associate
Neuberger Berman Group
Customer Service
New York, NY, USA
The Private Wealth Client Service Associate is a client-facing role supporting Team Kaminsky within Neuberger's Private Wealth Management business. The Associate will serve as a primary point of contact for high-net-worth clients, delivering hands-on, high-touch administrative and service support across onboarding, account management, and day-to-day client needs. In addition, this individual will serve as a backup equity trader for the team, stepping in to execute trades in a disciplined and responsible manner when the team's primary trader is unavailable. The Associate will partner closely with Portfolio Management, Operations, Compliance, and Business Controls to ensure a seamless and rewarding client experience.
Responsibilities:
Serve as a primary service contact for existing and prospective private wealth clients, delivering responsive, high-touch support with strong follow-up and diligent execution
Establish new accounts for individual and entity clients, including document preparation, KYC data gathering and review, quality control checks prior to submission, account funding coordination, and information follow-up
Process account maintenance requests including: KYC updates (name changes, address changes, personal data updates, investment objective changes), control and interested party updates, and account feature changes such as check writing, margin, and options
Review and process requests for fund disbursements, securities gifting, ACATs, and DTC transfers, ensuring accuracy and timely execution
Address client inquiries and service requests promptly; resolve issues in a timely manner and escalate complex matters as appropriate
Identify and flag suspicious activity to mitigate risk and prevent potential fraudulent account behavior
Provide support for the client online reporting portal (eClient), including initial setup assistance and ongoing general inquiries
Fulfill client requests for account documentation, performance reporting, tax documents, and other account-related materials
Support subscription document preparation and fulfillment for alternative and private equity investments
Maintain accurate client records and activity logs across internal systems
Assist with ad hoc projects as assigned by management
Serve as a backup equity trader for the team
Execute equity trades accurately and responsibly in accordance with portfolio manager direction and firm trading policies and procedures
Maintain awareness of open orders, trade status, and settlement activity to ensure continuity of trading operations
Develop and maintain working knowledge of the team's equity strategies and client portfolios to support accurate and timely trade execution
Qualifications:
Bachelor's degree required
Series 7 and Series 66 licenses required or ability to obtain within 3–6 months of hire date
No prior financial services experience required; a motivated, intellectually curious, and open-minded individual with strong foundational skills is encouraged to apply
Excellent interpersonal and communication skills, both written and verbal, with the ability to engage professionally and warmly with a diverse, high-net-worth client base
Highly organized with exceptional attention to detail and strong follow-through
Ability to manage multiple tasks simultaneously and prioritize effectively in a fast-paced, client-driven environment
Proficient in Microsoft Word, Excel, and PowerPoint
Collaborative, proactive, and service-oriented team player with a high standard of personal accountability
Passion for client service and interpersonal engagement, with a natural inclination toward roles that prioritize responsiveness, communication, and relationship management
Genuine interest in financial markets and investments
Neuberger is unable to offer visa sponsorship for this position. Applicants must be authorized to work in the United States without the need for current or future sponsorship.
Compensation Details
The salary range for this role is $80,000-$110,000. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. This range is only applicable for jobs to be performed in the job posting location. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, business sector, performance, shift, travel requirements, sales or revenue-based metrics, market benchmarking data, any collective bargaining agreements, and business or organizational needs. This job is also eligible for a discretionary bonus, which, along with base salary and retirement contributions, is part of our total comprehensive package. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, retirement, life insurance and other benefits to eligible employees.Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, production, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
Neuberger is an equal opportunity employer. The Firm and its affiliates do not discriminate in employment because of race, creed, national origin, religion, age, color, sex, marital status, sexual orientation, gender identity, disability, citizenship status or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact onlineaccommodations@nb.com.
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