What is the opportunity?

In this role Provide basic office administrative and clerical support to senior manager(s) or an office within RBC Investor Services (IS). Generally act as the first point of contact of the office. Analyzing /repairing /validating and manually processing Domestic/Global Foreign Exchange trades instruction received from client on various electronic sources and systems.

What will you do?

• Monitoring of electronic trades in the queues, responding to emails from Internal department in generic team inbox.
• Input/ Authorize and or repair/validate FX trades in the local global market.
• Answer and screen telephone calls and direct messages and calls to appropriate person
• Review and sort incoming mail, deliver to appropriate person
• Researching and investigating problems and issues affecting STP
• Provide support and relief to the colleagues when required
• Monitor the smooth flow, timelines and accuracy of trades
• Perform other administrative duties including filing, photocopying, faxing and ordering and maintaining office supplies, office relocations, phone, computer service
• Gather information and conduct research as required

What do you need to succeed?

Must-have

• 1-3 years of relevant work experience
• Basic Knowledge on Financial Market, Trade processing and settlements, FX
• High School Diploma, Financial Industry skills, Banking knowledge will be an asset.
• Verbal and written communication skills, multi-tasking, customer service skills and interpersonal skills
• Ability to work independently and manage time efficiently
• Ability to keep information organized and confidential
• Expert of computer applications, such as Microsoft Word, Excel, Outlook and PowerPoint

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Excellent exposure to communicate with various business partners and stakeholders in Investor Services and within other platforms as appropriate
• Working with an exciting, close-knit, supportive & dynamic group
• Opportunity to collaborate with other business segments within the bank
• Excellent career development and progression opportunities
• A comprehensive Total Rewards Program including bonuses and flexible benefits
• Competitive compensation

Job Skills

Active Learning, Communication, Critical Thinking, Customer Service, Operational Delivery, Process Improvements, Time Management

Additional Job Details

RBC CENTRE, 155 WELLINGTON ST W:TORONTOTORONTOCanada37.5Full timeWEALTH MANAGEMENTRegularSalaried2025-04-012025-04-12

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.