What is this opportunity?

The RBC Dominion Securities Langley/Maple Ridge branches are currently seeking an Associate to assist an with our investment teams. The successful candidate will possess a passion for service excellence, and thrive in a dynamic and fast-paced team environment.

What will you do?

• Provide a proactive client experience with a focus on problem resolution and attention to detail while coordinating with various departments and Portfolio Manager/Investment Advisor for execution, where necessary

• Follow-up on client trades to ensure proper settlement and delivery

• Maintain current knowledge of client accounts by reviewing daily activity through internal reports and applications

• Review portfolios regularly and re-balance them with guidance from Portfolio Manager/Investment Advisor

• Utilize contact management system for daily task management

• Respond to client account inquiries and remain accountable to follow up, as required

• Proactively contact clients to ensure accounts are accurate, up-to-date and compliant

• Provide world class client service to our valued clients

What do you need to succeed?

• Successful Completion of CSC/CPH, or willingness to complete within 6 months of start date

• Exceptional client service skills and experience

• Administrative experience

Nice-to-have

• Knowledge around Dominion Securities systems an asset

• Undergraduate degree

• The ideal candidate should have at least 3 years of experience in the investment field working as an assistant/associate

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

Compensation for this position (including salary and discretionary/variable incentive payments) will be determined by factors, including but not limited to the candidate’s experience, skills, registration status, performance, individual goals; market conditions; and business needs.

The expected base salary range for this position is $37,500 - $45,000.

This position may be eligible to receive a discretionary/variable incentive payment up to 1.0x base salary.

RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

• Drives RBC’s high-performance culture
• Enables collective achievement of our strategic goals
• Generates sustainable shareholder returns and above market shareholder value

Job Skills

Account Management, Customer Success, Decision Making, Financial Regulation, Group Problem Solving, Interpersonal Relationships, Investment Risk Management

Additional Job Details

8411 200 ST:LANGLEYLANGLEYCanada37.5Full timeWEALTH MANAGEMENTRegularSalaried2025-05-132025-05-27

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.