What is the opportunity?

We have an exciting opportunity to join our London team as a Process Analyst. You will be responsible for documenting, evaluating and improving business processes to enhance efficiency and productivity. You will work across the Business, Change Management, Data Governance and Operational Risk areas to define a standard and implement process standards and improvement solutions.

What will you do?

• Document and analyse current business processes and workflows to identify inefficiencies and areas for improvement.

• Develop new processes or modifying existing ones to improve productivity, efficiency, and accuracy. Ensure alignment to data governance.

• Create detailed documentation of processes, including steps, systems, and responsible roles.

• Test and validate new processes before implementation and monitoring their effectiveness post-implementation.

• Train staff on new processes and procedures to ensure smooth adoption.

• Work closely with management and other departments to understand their needs and develop process strategies.

• Create process inventories, diagrams and flowcharts to visualise complex procedures and workflows.

What do you need to succeed?

Must-have

• Strong ability to analyse and interpret data to identify trends and inefficiencies.

• Proficient in process modelling tools and software.

• Excellent written and verbal communication skills.

• Creative problem-solving skills.

• High level of accuracy in documenting and implementing processes.

What is in it for you?

We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Leaders who support your development through coaching and managing opportunities.

• Opportunities to work with the best in the field.

• Ability to make a difference and lasting impact.

• Work in a dynamic, collaborative, progressive, and high-performing team.

• Flexible working options fully supported.

Agency Notice

RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details.

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Job Skills

Agile Methodology, Business Data Analysis, Business Process Modeling, Commercial Acumen, Communication, Critical Thinking, Decision Making, Group Problem Solving, Interpersonal Relationship Management, Requirements Analysis

Additional Job Details

100 BISHOPSGATE:LONDONLondonUnited Kingdom35Full timeWEALTH MANAGEMENTRegularSalaried2025-05-282025-06-12

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.