Are you a talented, creative and results-driven professional who is interested in delivering complex business and technical projects across multiple lines of business? Come join us as part of a new organization with a new vision for RBC US.

RBC’s Office of the US CIO is responsible for the oversight of all technology supporting the firm’s Combined US Operations (CUSO). The CUSO includes Capital Markets, Wealth Management, City National Bank, RBC Bank (US), Global Asset Management, and Functions within the US.

The US IT Operations Director role is accountable to the US CIO for the oversight of the organizations IT infrastructure and operations. This hands-on role is responsible for overseeing operational, change, and incident management ensuring a sustainable and scalable IT environment. Additionally, this role is accountable for ensuring consistency of execution assurance across technology programs supporting the CUSO, in terms of governance, risk management, and value realization.

What will you do?

• Lead a team in assessing and refining closure packages to ensure compliance with internal and external regulatory expectations

• Collaborate with IT domain and regulatory delivery owners to ensure closure packages meet requirements

• Guide T&O teams in developing response narratives that address regulatory, IA, and 2LoD observations

• Ensure response narratives cater to the core of the issues, explain remediation efforts, and demonstrate risk management

• Review and audit closure documents at all levels (task, milestone, corrective action) to ensure compliance and consistency

• Develop a holistic narrative approach to stitch together a cohesive storyline across all closure documents

• Negotiate interpretations with audit teams as needed, ensuring compliance with regulatory standards (FFIEC, OCC heightened standards)

• Support risk remediation efforts including regulatory reviews, exams and findings

• Manage and develop a high-performance team

• Support US CIO and Head of US CIO Operations

What do you need to succeed?

• Minimum of 10 years of experience in the financial services industry in the US, with a strong background in regulatory response management and a deep understanding of regulatory expectations and requirements.

• In-depth knowledge of US regulatory landscape, as well as experience in ensuring compliance with regulatory expectations.

• Proven experience in coordinating complex regulatory response efforts across multiple stakeholders, with a track record of success in driving transformational change in large, complex ecosystems.

• Commitment to driving regulatory excellence and a strong understanding of the importance of regulatory compliance in the financial services industry.

• The ability to think strategically and grasp the big picture, while also maintaining rigorous attention to detail and ensuring that all regulatory response efforts are thorough and effective.

• Strong understanding of technology, risk and change management processes, with the ability to apply this knowledge to develop and implement effective regulatory response strategies.

• Experience working in a complex setup and exposure to management and board expectations

• The ability to think strategically and maintain rigorous attention to detail

• Solid verbal and written communication skills, proven organizational skills, with the ability to meet tight deadlines in a dynamic environment.

• Ability to influence a diverse group of stakeholders and demonstrate strong collaboration skills across the organization.

• Strong problem-solving skills with a results-oriented mindset

Nice-to-have

• Risk and Controls certification like ITIL, CISSP

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact.

• Work in a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial services

• Opportunities to do challenging work in a newly created role and organization.

• Flexible work/life balance options

The good-faith expected salary range for the above position is $275k - $315K depending on factors including but not limited to the candidate’s experience, skills, registration status; market conditions; and business needs. This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life, and disability insurance; and paid time-off plan.

RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging, and retaining talent that:

• Drives RBC’s high-performance culture

• Enables collective achievement of our strategic goals

• Generates sustainable shareholder returns and above market shareholder value

Job Skills

Decision Making, Financial Regulation, Government Affairs, Government Affairs Development Issues and Practices, Government Regulation, Industry Knowledge, Interpersonal Relationship Management, Legislative Analysis, Product Services, Risk Management

Additional Job Details

GOLDMAN SACHS TOWER, 30 HUDSON STREET:JERSEY CITYJersey CityUnited States of America40Full timeTECHNOLOGY AND OPERATIONSRegularSalaried2025-07-02

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.