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Trade Support Administrator

RBC

RBC

Customer Service
London, UK
Posted on Sep 18, 2025

Job Description

What is the opportunity?

We have an exciting role for an individual to join the Trade Support Team in London to act as Trade Support Administrator.

Trade Support provides oversight of dealing transactions across RBC Wealth Management Europe dealing activity including equities, fixed income, international securities and FX, funds and structured products. The team manages error-deals, correction and the associated financial impacts as well as being First Line of Defence (FLOD) and monitoring and reporting against Best Execution and Transaction Reporting regulatory requirements. The team also reconciles FX deals related to Overseas trading & manages the Dealing Room CASS responsibilities.

RBC’s expectation is that from mid-September 2025, all employees and contractors will work in the office with some flexibility to work up to 1 day per week remotely, depending on working arrangements.

What will you do?

  • Contribute to the key controls of Transaction Reporting:

    • Identify any errors via TR reporting and remediate as appropriate.

    • Undertake reviews of TR MI, working on resolutions to any systemic issues.

    • Provide support to change projects/TR enhancement programmes.

  • Resolve reconciliation issues quickly and efficiently to reduce risk exposure. Provide First Line of Defence (FLoD) in control monitoring.

  • Change Management: provide operational input to any trading related and control initiatives.

  • Contribute to Control reviews and meetings including the Transaction Reporting Forum (TRF).

  • Acquire and maintain good industry knowledge, particularly in the field of Best Execution and Transaction Reporting best practice, attending training and briefings as appropriate.

  • Build knowledge of key systems required for roles: Avaloq; Univista; Liquidmetrix; eXimius; Proquote.

  • Support Trade Support team as required.

  • Support and contribute to Dealing Team initiatives and the wider corporate responsibility values of RBC.

  • You agree to comply with any reasonable instructions or regulations issued by the Company from time to time including those set out in the terms of the dealing and other manuals, including staff handbooks and all other group policies.

What do you need to succeed?

Must-have

  • Experience within financial services/dealing and trading environment.

  • Delivery knowledge of client service and standards.

  • Risk aware and good grasp of Regulatory environment.

  • Excellent attention to detail and diligence required.

  • Ability to work under pressure.

  • Good numerical skills.

  • Able to work to own initiative.

  • Able to switch workflow to respond to dynamic changes.

  • Ability to work with a diverse range of stakeholders.

Nice-to-have

  • Professional qualifications: CISI qualifications are an advantage.

  • Knowledge of Transaction Reporting/CASS reporting requirements an advantage.

What is in it for you?

We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation

  • Leaders who support your development through coaching and managing opportunities

  • Opportunities to work with the best in the field

  • Ability to make a difference and lasting impact

  • Work in a dynamic, collaborative, progressive, and high-performing team

Agency Notice

RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details.

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Job Skills

Active Learning, Adaptability, Customer Service, Customer Service Management, Decision Making, Detail-Oriented, Group Problem Solving, Operational Delivery, Process Management, Teamwork

Additional Job Details

Address:

100 BISHOPSGATE:LONDON

City:

London

Country:

United Kingdom

Work hours/week:

35

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-09-18

Application Deadline:

2025-10-03

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.