What is the opportunity?

The Senior Manager, Second Line of Defense (2LOD) Operational Risk role will report to Director, Operational Risk, and assist the Director with the development and implementation of 2LOD Operational Risk oversight programs, processes and reports for RBC Bank (Georgia). The Senior Manager shares the responsibility of the implementation and maintenance of the Operational Risk Framework throughout RBC Bank, while ensuring alignment with the Combined US Operations (CUSO) and RBC-wide operational risk management (ORM) strategy, including articulation of the operational risk profile and risk appetite for RBC Bank.

What will you do?

• Support the Management of the Operational Risk Oversight Program and Practices

• Participate in the management and oversight of ORM policies, standards, processes and tools for all operational risk management programs

• Perform objective assessment on the output of business’s First Line of Defense (1LOD) execution of Internal Controls Management, Risk and Controls Self-Assessment (RCSA), Internal Operational Risk Event Management or other ORM requirements.

• Collaborate with 1LOD to assess external events and provide oversight and challenge, and subject matter expertise to understand operational risk event experience relative to industry peers as well as the external event’s potential impact if it were to occur at RBC Bank.

• Collaborate with Centers of Governance across CUSO and RBC Enterprise on objective assessment results.

• Communicate to 1LOD, instances where quality and sufficiency of ORM activities, or the soundness of their outputs, are inadequate so that corrective actions can be taken

• Provide information about the outcomes of objective assessment, through escalation and reporting, to Senior Management and/or the Board

• Support the management of RBC Bank Group Risk Management control inventory and monitor the timely execution of the Risk owned controls.

• Supports the team in ensuring timely/active management and resolution of issues, either self-identified or identified by other parties.

• Execute reviews of operational risk programs to ensure they continue to be appropriate based on emerging risk trends, thematic risks, and regulatory changes. Recommend new or revised assessments and advise unit management on mitigation strategies.

• Support Director, Operational Risk with documenting Operational Risk report.

• Participate in operational risk reviews and feedback on the operational risk impact of major change initiatives, process improvements and transformational projects.

• Support a strong culture of risk and integrity through effective challenge and deep partnership with all three lines of defense to promote transparency of risks and matters requiring escalation.

What do you need to succeed?

Must-have

• Bachelor’s Degree or equivalent related experience.

• 6-8 years previous work experience in banking or financial services industry

• Strong knowledge of operational risk practices

Nice-to-have

• Previous experience working with retail lending products and securities-based lending products

• Operational Risk Certification

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits

• Continued opportunities for career advancement

• World-class sales training, coaching, and development opportunities

• Support from a dynamic, collaborative, progressive, and high performing team, as well as world-class tools and training

• Opportunity to achieve great success and grow your career with RBC

#LI-POST

Job Skills

Communication, Financial Instruments, Fraud Risk Management, Long Term Planning, Operational Risks, Risk Control, Risk Management, Waterfall Model

Additional Job Details

8081 ARCO CORPORATE DRIVE:RALEIGHRaleighUnited States of America40Full timeGROUP RISK MANAGEMENTRegularSalaried2025-09-192025-10-13

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.