What is the opportunity?

This is an exciting opportunity for Mathieson Consulting Ltd who are a member of the RBC group. Further information on Mathieson Consulting Ltd can be located at www.mcact.co.uk which we recommend you review prior to submitting your application.

This is a permanent position and will be based in the Birmingham office. In this role you will assist with the day-to-day administration for the team, completing a range of administration tasks as requested to support team activities.

What will you do?

• Finance and accounts, including debtor management.

• Ongoing case file management.

• Answering incoming telephone calls.

• Managing incoming office emails and E-Reader.

• Issuing reports and invoicing.

• Management of Part 25s.

• Management of follow up reports.

• Responding to standard quotation requests.

• Assisting colleagues in general office administration as necessary.

What do you need to succeed?

Must-have

• Intermediate knowledge of MS Word/Excel/Outlook preferred.

• Genuine interest in the Pensions sector, with a willingness to develop knowledge of own department, the wider business, and the Financial Services sector.

• Completes all work according to procedures and standards.

• Must have good attention to detail and double-checks the accuracy of information and work provided.

• Takes accountability for own work, with ability to meet deadlines/work within restricted timescales.

• Able to prioritise workload and identify when they need support to achieve goals.

• Assists team members as required and works effectively with colleagues.

• Excellent communication skills, both written and verbal.

Nice-to-have

• Previous administration experience within pension/financial services.

What is in it for you?

We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Leaders who support your development through coaching and managing opportunities.

• Opportunities to work with the best in the field.

• Ability to make a difference and lasting impact.

• Work in a dynamic, collaborative, progressive, and high-performing team.

• Flexible working options fully supported.

Agency Notice

RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details.

Job Skills

Communication, Critical Thinking, Customer Service Management, Decision Making, Detail-Oriented, Group Problem Solving, Interpersonal Relationship Management, Operational Delivery, Time Management, Trust Operations Management

Additional Job Details

81 COLMORE ROW:BIRMINGHAMBirminghamUnited Kingdom35Full timeWEALTH MANAGEMENTRegularSalaried2025-09-262025-10-10

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.