APPLICATION DEADLINE: October 9th, 2025

This role will be located in any RBC Caribbean Banking market where the successful candidate resides

What is the opportunity?

The Manager, Sales Communication and Change Enablement is a high impact role that influences successful outcomes and growth of the Caribbean Banking business. This role enables the execution and sustainable implementation of Sales and Service and Caribbean Banking strategies and initiatives by understanding the information needs of RBC sales and service professionals and developing timely communication to provide context, key messages, process changes and any related actions, and support resources.

What will you do?

• Ensure there is a clear sales communication pipeline from initial engagement to launch and embed and sustain activities of a project or initiative
• Be an advocate for our client and sales force (including Advice Centre) experience, the efficiency and effectiveness of the sales force and of all communication, including improved quality, reduced volume and targeted messaging by role
• Assess stakeholder needs and determine tactics and channels best suited to the topic, location of stakeholder and intended use of the content in the most cost-effective manner
• Apply sales communication target operating model (with prioritization and protocol models) in all stakeholder engagements
• Ensure every initiative is on-boarded with priorities and deliverables scheduled for publication in the Gateway
• Develop Communication, Implementation and Change Management strategies with integrated tactics to support the launch and sustainable implementation of SESC or Partner-led initiatives with an impact on RBC sales professionals and Advice Centre teams
• Complete the Change Management Placemat for medium and high impact initiatives
• Execute sales communication and implementation strategies and champion communications excellence in the appropriate medium to align and streamline practices and deliver best in class results
• Support crisis management communications by working with business partners and other communication specialists across Caribbean Banking

What do you need to succeed?

Must-have

• University Degree or equivalent education
• 3 to 5 years in a Sales Management role in Caribbean Banking
• Strong organizational skills and business orientation
• Strong analytical and attention to detail skills
• Strong written and oral communication skills
• High achievement orientation/Self starter
• Ability to operate efficiently within a given framework of deadlines/timetables, prioritizing activities and adjusting normal schedules so that objectives are met.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual

• Leaders who support your development through training and coaching, and invest in your continued learning and commitment to building long term careers
• Ability to make a difference and lasting impact
• Work with a dynamic, collaborative, progressive, and high-performing team

Job Skills

Career Development, Coaching Others, Communication, Customer Knowledge, Effectiveness Measurement, Group Problem Solving, Product Knowledge, Professional Presentation, Results-Oriented, Sales Activities, Sales Channels, Training and Development, Training Needs Analysis (TNA), Workforce Development

Additional Job Details

7-9 SAINT CLAIR AVENUE, 8:PORT OF SPAINPort Of SpainTrinidad and Tobago37.5Full timePERSONAL & COMMERCIAL BANKINGRegularSalaried2025-09-302025-10-10

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.