What is the opportunity?

The Manager, FC Inquiries Governance leads the efficient and effective coordination of responses to inquiries related to RBC’s Financial Crimes program. The role includes the maintenance of Wolfsberg due diligence questionnaires, Patriot Act certifications and FC data in the SWIFT KYC registry.

The role holder will liaise with global and regional stakeholders including senior members of the FC Leadership team.

What will you do?

• Maintain Wolfsberg due diligence questionnaires for RBC Bank Canada and its subsidiaries
• Maintain Patriot Act certifications for RBC Bank Canada’s US subsidiaries
• Maintain current FC information in the SWIFT KYC registry for RBC Bank Canada and its subsidiaries
• Coordinate responses to inquiries received by the AML inbox about RBC’s financial crimes program. Inquiries generally relate to reverse KYC/CDD requests from correspondent financial institutions.
• Maintain approved response database and case log
• Maintain desk procedures
• Develop and implement process enhancements
• Participate in ad hoc projects and initiatives, as required

What do you need to succeed?

Must have

• Excellent collaboration and communication skills to effectively work with stakeholders
• Demonstrated experience working in a fast-paced environment managing large volumes of requests and information
• Strong organizational skills and attention to detail
• Eagerness to learn
• Good business awareness
• Teamwork and cooperation

Nice to have

• CAMS

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• An opportunity to do great and meaningful work with lasting impact
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to take on progressively greater scopes of work
• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation

Job Skills

Anti-Money Laundering (AML), Communication, Data Gathering Analysis, Data Organization, Detail-Oriented, Detail Oriented Team Player (Inactive), Process Management, Stakeholder Management, Verbal Written Communication (Inactive)

Additional Job Details

20 KING ST W:TORONTOTorontoCanada37.5Full timeGROUP RISK MANAGEMENTRegularSalaried2025-10-202025-11-04

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.