What is the opportunity?

We are seeking a motivated and collaborative Third-Party Support Manager to join our intermediaries department - a fast-growing channel managing over £25bn in assets and driving innovation at RBC Brewin Dolphin.

As a Third-Party Support Manager, you will work closely with our Head of Platforms and our Provider Relationship Manager to deliver impactful business objectives. Your expertise will bridge internal teams (Operations, Governance, Compliance, Risk, Legal, Finance, and Marketing) and external stakeholders, including Adviser Platforms and third-party Product Providers (who manage SIPP’s and Offshore Bonds). This is a unique chance to influence a rapidly evolving market segment while contributing to the Intermediaries departments growth targets.

While experience in a similar role with industry leaders like AJ Bell, Aviva, Quilter, Aberdeen, Nucleus, or Scottish Widows is a fantastic bonus, it’s not a must-have. We believe in unlocking potential—if you bring transferable skills, a growth mindset, and those key attributes we value, we’re here to help you thrive. This role is perfect for a passionate self-starter who loves delivering exceptional client service and building meaningful, lasting relationships. If that sounds like you, we would love to hear from you.

RBC’s expectation is that all employees and contractors will work in the office with some flexibility to work up to 1 day per week remotely, depending on working arrangements.

What will you do?

• Collaborate with leadership and cross-functional teams to develop a robust investment governance framework for managing assets within third-party wrappers.

• Stay ahead of market trends and regulatory changes, ensuring agility and innovation in our approach.

• Build and maintain strategic relationships with providers to drive sustainable business growth and sustain an ongoing relationship that seeks opportunity and challenges the status quo.

• Represent the team on key governance committees and share insights to unlock sales opportunities.

• Partner with external providers to promote our Managed Portfolio Services (MPS), Discretionary Fund Management (DFM), and Voyager solutions across platforms, SIPPs, and offshore bonds, where appropriate

• Assist in testing and refining platform/provider-specific propositions to enhance our competitive edge.

What do you need to succeed?

Must-have

• An understanding of the Intermediary Market and Platform/Provider landscape.

• Strong verbal, numerical, and analytical skills, with proficiency in Microsoft Office, CE, and Avaloq.

• Exceptional communication and stakeholder management abilities.

• A desire to be best in class and to provide exceptional customer service to our clients – being the easiest in our industry to do business with.

Nice-to-have

• Experience in a similar role with the providers mentioned above would be a real advantage, although it is not essential.

• Obtained or, working towards Level 4 qualification e.g. CISI or CII, would be an advantage.

What is in it for you?

We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation.

• Leaders who support your development through coaching and managing opportunities

• Opportunities to work with the best in the field.

• Ability to make a difference and lasting impact.

• Work in a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial services.

Agency Notice

RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details.

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Job Skills

Business Development, Coaching Others, Communication, Customer Acquisition Strategy, Customer Relationship Management (CRM) Strategies, Customer Value Management, Long Term Planning, Negotiation, Perseverance and Follow-Through, Sales Channels, Sales Forecasting

Additional Job Details

16 ST HELEN'S PLACE:LONDONLondonUnited Kingdom35Full timeWEALTH MANAGEMENTRegularSalaried2026-03-232026-04-06

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.