What is the opportunity?

As the Associate, Network Management, you will be responsible for monitoring agent bank relationships and assessing risk and service quality across our global network. You'll develop key stakeholder relationships, provide insights on markets and agent performance, and contribute to decisions that ensure our agent network operates with clear understanding of risk and trade-offs. This role offers the opportunity to influence how RBC manages and protects its agent network.

What will you do?

• Act as a key point of contact for Network Management in respect of issue oversight, risks and delivering resolution and management on all audit and compliance items.
• Maintain and monitor relationships with sub-custodians, cash agent banks, and central securities depositories (CSDs).
• Conduct periodic service reviews and monitor provider performance against Service Level Agreements (SLAs).
• Support annual due diligence exercises and Continuous Risk Assessments (CRA) to ensure providers meet regulatory and internal risk standards.
• Ensure appropriate maintenance of Network Management policies/frameworks in line with various governance and compliance requirements.
• Provide support in conducting analysis and data collation of agent bank related Cost of Income.
• Partner with Risk & Control team with Network Management related Projects, Regulatory, Compliance and audit requirements.
• Serve as a BAU contact and service point for RBC Investor Services Network Management Service provision to other RBC entities.
• Manage general service queries and operational escalations with agents.
• Support the drafting and publication of market bulletins and newsflashes to keep internal stakeholders and clients informed of market developments.
• Maintain awareness of global regulatory frameworks and regulatory implications on securities services and assets servicing.
• Support RFP evaluation where relevant.

What do you need to succeed?

Must-have

• Degree of equivalent is required.
• 3-5 years of relevant experience in financial services operations, risk, settlement, or market services (custody, trading support, middle office, etc.) Solid understanding of financial markets, transaction settlement, and asset servicing processes.
• Strong analytical skills, with the ability to work with large data sets and identify trends or issues.
• Proficient time management, organizational, and project management skills. Ability to pivot through working on multiple deliverables with tight deadlines.
• Autonomous & highly motivated with ability to multi-task productively and work independently and collaboratively.
• Strong communication skills, with the ability to create clear documentation and presentations.

Nice-to-have

• Previous Network Management or custody operations experience.
• Good knowledge of capital markets, finance, and geopolitical events.
• Experience working with remote teams in global banks and ability to manage complex matrix structures.
• Proficiency in Excel, PowerBI, data visualization, or basic scripting (VBA, Python) to streamline reporting.
• Familiarity with GenAI tools for research, documentation, or data analysis.
• Experience or familiarity with Asian custody markets, regional regulatory frameworks, or APAC banking relationships.

What’s in it for you?

We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• Opportunities to work with the best in the field
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services.

Agency Notice

RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details.

Job Skills

Additional Job Details

979 KING'S ROAD:HONG KONGHong KongHong Kong40Full timeWEALTH MANAGEMENTRegularSalaried2026-04-142026-05-15

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.