What is the opportunity?

The Senior Manager, Business Management is a strategic leadership role within Royal Bank of Canada responsible for driving business performance, operational excellence, and team effectiveness across assigned business units or functions. Reporting to a Director, this role plays a critical part in translating RBC’s strategic objectives into actionable initiatives while managing day-to-day operations and ensuring compliance with regulatory and organizational standards. This position requires a sophisticated blend of business acumen, leadership capability, and operational expertise to manage complex portfolios and drive sustainable growth.

What will you do?

• Manage and facilitate Monthly All Hands Meetings – preparation of agenda and meeting material, planning, coordination, and delivery and analysis of survey.

• Manage and distribute communication; support an uplift in departmental communications by creating timely messaging of updates and change activities impacting the team.

• Manage external facing sites i.e. SharePoint, Connect site etc. Consider external branding, visibility, collaboration.

• Act as a reference point for team queries and information.

• Establish, develop, and maintain strong relationships with RBC business and T&O partners.

• Plan, lead and coordinate team initiatives across multiple teams in global locations to increase group effectiveness.

• Prepare and deliver presentations to various audiences (e.g. senior management and executives, business and technology partners, and team members)

• Collaborate with Leadership and Senior Management in their follow-up of outstanding deliverables, issues, risks, action items and notify appropriate parties of any concerns, risks, or issues identified through support deliverables

• Contribute to ongoing administrative program activities as required.

• Maintain Org chart, Resource calendar, upcoming events, project mail groups and distribution lists.

• Drive adherence to procedures, processes and standards.

• Interface with key stakeholders and senior management to report progress, achievements, significant issues and risks.

What do you need to succeed?

Must have:

• Bachelor’s degree in Business Administration, Finance, Economics, or related field.

• Minimum 7-10 years of progressive management experience in financial services, business management, or operations.

• Excellent communication, presentation, and interpersonal skills.

• Advanced proficiency with business analytics tools and Microsoft Office Suite.

• Strong problem-solving and analytical capabilities.

• Change Management: Leads organizational change initiatives effectively; manages resistance and ensures smooth transitions.

• Clear communicator across all levels; able to articulate complex concepts and influence stakeholders.

• Strategic thinker with excellent interpersonal skills to work across functions and businesses.

Nice to have:

• Strong Financial acumen and demonstrated ability to manage budgets.

• Project management certification (PMP, PRINCE2, or equivalent)

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

• Leaders who support your development through coaching and managing opportunities.

• Ability to make a difference and lasting impact.

• Work in a dynamic, collaborative, progressive, and high-performing team.

• A world-class training program in financial services.

• Opportunities to do challenging work.

The expected salary range for this particular position is $99,000-$176,000, depending on your experience, skills, and registration status, market conditions and business needs.

You have the potential to earn more through RBC’s discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.

RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

• Drives RBC’s high-performance culture.

• Enables collective achievement of our strategic goals.

• Generates sustainable shareholder returns and above market shareholder value.

Job Skills

Business Appraisals, Business Process Design, Business Process Modeling, Configuration Management (CM), Implementation, Requirements Analysis, Workflow Analysis

Additional Job Details

CNB, 555 FLOWER STREET:LOS ANGELESLos AngelesUnited States of America40Full timeTECHNOLOGY AND OPERATIONSRegularSalaried2026-05-202026-05-27

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.