Are you an experienced financial services professional with a passion for training and developing talent? Do you enjoy creating and delivering service-related and technical training content? Do you want to play a key role in elevating field talent and service standards across UBS?

We’re looking for a Learning Coordinator to:

• be responsible for service talent strategy development
• design, deliver and maintain service training programs
• lead and collaborate with local stakeholders to support training, development and performance processes
• train new hires on role specific service procedures and processes
• gather and evaluate information from employees and management on previous training to identify weaknesses and areas that need additional training.
• inform employees on scheduled training and track their progress.

Job Reference #

323119BR

City

Louisville

Job Type

Full Time

Your Career Comeback

We are open to applications from career returners. Find out more about our program on ubs.com/careercomeback.

Your team

You’ll be working in the Field Service Training Team in Nashville, TN as part of Teaming and Talent Development. We provide field service training to our Team Associates and OAS Populations through design, delivery and administration of development and role specific courses focused on driving cultural change which benefits all divisions and functions of UBS. As a Learning Coordinator, you’ll play an important role in the development of our field service talent

Your expertise

• ideally ten years of financial services experience; 7, 66, 9 & 10 licenses preferred
• good understanding of operational processes, preferably within the financial services industry
• skilled in providing constructive feedback and leading small groups through training exercises
• experienced in developing and delivering training content virtually and in-person
• ability to solicit and apply regular feedback to improve curriculum development and delivery
• able to collaborate with all levels within the organization
•experienced in client service excellence as a Team Associate, Field Leader and/or Financial Advisor
• strong analytical, communication and facilitation (workshops) skills

About us

UBS is the world’s largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.

We have a presence in all major financial centers in more than 50 countries.

Join us

At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We’re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. We also recognize that great work is never done alone. That’s why collaboration is at the heart of everything we do. Because together, we’re more than ourselves.

We’re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.

Contact Details

UBS Business Solutions SA
UBS Recruiting

Disclaimer / Policy statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.