Product Owner, Client Onboarding

United States - New Jersey

Digital, Operations, Product Management and Development

Global Wealth Management

Your role

Do you want to play a key role in driving the long-term commercial success of UBS’s products in alignment with our purpose, client promise and strategic imperative? Are you an ambassador of the new ways of working and culture? Are you passionate about simplifying the way we work?

At UBS, we re-imagine the way we work, the way we connect with each other – our colleagues, clients and partners – and the way we deliver value. Being agile will make us more responsive, more adaptable, and ultimately more innovative.

We’re looking for a Product Manager to:

• Support the development and implementation of digital client onboarding solutions leveraging AI
• Act as product owner within an agile team, participating / leading agile ceremonies, writing detailed business requirements, and partnering well with tech to ensure development aligns with the product vision
• Partner with AI/ML, engineering, legal, compliance, and UX teams to build agentic AI components
• Collaborate across AML, operations, risk, and legal teams to ensure regulatory alignment and stakeholder buy-in
• Ensure the product is being tested together with clients to gain insights and ensure readiness to launch before market entry (e.g., UX testing, end user testing and research insights)
• Define KPIs and feedback loops to continuously measure, learn from, and optimize onboarding performance
• Maintain a high standard of risk management, privacy, and ethical AI practices in collaboration with relevant internal control functions

Detailed salary information:
• Weehawken: the salary range for this role is $157000 to $205000
The expected salary range(s) for this role as of the date of this posting is/are based on factors including, but not limited to, experience, qualifications, education, location and skill level. This role may also be eligible for discretionary incentive compensation. For benefits information, please visit ubs.com/usbenefits.

Job Reference #

323973BR

City

Weehawken

Job Type

Full Time

Your team

The Field and Operational Platforms team is responsible for implementing transformational strategies that provide better tools for our Financial Advisors, support professionals, and clients. You’ll be joining the Client Onboarding team in Weehawken, NJ focused on improving and simplifying the account opening and maintenance experience. We are on a mission to reimagine how clients begin their journey with us, integrating advanced automation, dynamic compliance, and human-like interaction to deliver a seamless, intelligent onboarding experience.

Your expertise

• ideally 7+ years of experience delivering complex products to clients within the financial industry
• bachelor’s degree or equivalent experience; advanced degree a plus
• experience working in agile environments with strong understanding of agile delivery frameworks and product management
• extensive experience writing user stories and customer journeys
• analytical and innovative mindset to understand the business context and make the right decisions
• team player with an enthusiastic and proactive personality, strong analytical and problem-solving skills
• Deep understanding of client onboarding journeys, regulatory requirements (KYC/AML), and process redesign methodologies
• technical expertise / familiarity with agentic AI systems a plus

About us

UBS is the world’s largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.

We have a presence in all major financial centers in more than 50 countries.

Salary information

US Only: The expected salary range for this role is $157000 to $205000 based on factors including, but not limited to, experience, qualifications, education, location and skill level. Please see «Your role» section for detailed salary information.

Join us

At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We’re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. We also recognize that great work is never done alone. That’s why collaboration is at the heart of everything we do. Because together, we’re more than ourselves.

We’re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.

Contact Details

UBS Business Solutions SA
UBS Recruiting

Disclaimer / Policy statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

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