• serve as the primary point of contact for clients, building strong and positive relationships
• respond to client inquiries promptly and accurately, providing information on financial products, services, and account-related activities
• assist clients with account setup, transfers, and other administrative tasks
• collaborate with internal teams to address client needs and resolve any issues or concerns
• proactively identify opportunities to enhance client satisfaction and contribute to business growth
• stay updated on industry trends, regulations, and changes to effectively communicate with clients
• ensure compliance with company policies, procedures, and regulatory requirements

Job Reference #

326710BR

City

Miami

Job Type

Full Time

Your team

Our team is part of the UBS International Division, covering Brazil as market coverage. The team is committed to delivering personalized service and strategic guidance to our clients. We are currently seeking a motivated and client-focused individual to join our team as a Client Service Associate.

Your expertise

• Fluent in English and Portuguese
• bachelor's degree in finance, business administration, or a related field
• fully registered with appropriate licensing and regulatory authorities
• previous experience in the financial services industry is highly preferred
• strong interpersonal and communication skills, with the ability to build rapport and establish trust
• excellent problem-solving abilities and attention to detail
• proficiency in using financial software and tools
• knowledge of investment products, financial markets, and industry regulations
• ability to prioritize tasks, manage multiple deadlines, and work effectively under pressure
• professionalism, integrity, and a commitment to delivering exceptional service to clients

About us

UBS is the world’s largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.

We have a presence in all major financial centers in more than 50 countries.

How we hire

We may request you to complete one or more assessments during the application process. Learn more

Join us

At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We’re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That’s why collaboration is at the heart of everything we do. Because together, we’re more than ourselves.

We’re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.

Disclaimer / Policy statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.